How MyVet Strathfieldsaye became No.1 in CX Artwork

Vet CX's Podcast

Inside VetCX” explore customer experience strategies for Veterinary businesses. Our podcast host is Michael Mckeand, founder and CEO of Vet CX. Each episode Michael speaks with industry professionals, practice owners and managers to demystify customer experience in the Veterinary Industry and share secrets to increase customer satisfaction and retention of pet owners and their furry friends.

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Vet CX's Podcast

How MyVet Strathfieldsaye became No.1 in CX

July 20, 2021 • Vet CX • Season 2

Even the best vet practices have room to improve their customer experience – just ask Dr Susan Bibby, owner of MyVet Strathfieldsaye in Bendigo, Victoria.

Dr Bibby joins the podcast today to talk about her journey to using VetCX's Customer Care Insights Program and how her team have gotten the most out of it.

Subscribe & Stay Updated Don't miss out on future episodes of Navigating the Chaos! Subscribe to our podcast for more insights, expert advice, and practical strategies tailored for veterinary practice owners and managers. Each episode is packed with actionable tips to help you improve your clinic's operations, team management, and client experience.

Listen to the Latest Episode Did you enjoy this episode? Be sure to check out Navigating the Chaos Part 1: A Must-Listen Podcast for Veterinary Practice Owners and Managers, and stay tuned for our upcoming episodes, where we’ll continue exploring ways to help you and your team thrive.

Have Feedback or Questions? We’d love to hear from you! Drop us a comment below or send us a message at info@vetcx.com.au, and let us know what topics you'd like us to cover in future episodes.

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